The watch is great and the band as well
But the second band is low quality
I originally received the wrong color band from AV but their customer service team was quick to correct the issue provided a paid return label and then sending out the correct band. I'm impressed with the quality and will be returning to this company for future timepieces to add variety and selection to the watches I wear.
Outstanding watch and beautiful appearance. This is my second About Vintage watch. I highly recommend this brand.
I've been so happy with my 1934, when I heard about the new 1834 I just had to buy it. The design is the perfect marriage between the 1815 and the 1934, brings the best out of both models.
The watch is a work of art, and has performed perfectly so far. I'm looking forward to my next purchase. Thanks for having such beautiful designs.
Bought the 1844. The problem isn't the watch but their customer service.
The watch sold as part of their anniversary in a nicer wooden box, and a free extra watch band of choice. Since they cost $50+ I thought it a good deal and added a second band. What I received was just the watch. So I contacted CS and got a code for 50% off plus $12 shipping! Nowhere near the promised free watch band. After some back and forth I was told that's the best they can do and I should get lost! It is clear to me now they don't honor their own promises or stand up to their mistakes (not adding the chosen extra band). I really do like many micro brands but this one needs to go out of business. Fast! The word "customer service" has no meaning to them! Stay way and buy something else. Plenty of great watches out their!
Hi Oliver,
My name is Nikoline, and I’m the Head of Customer Service here at About Vintage.
First and foremost, I want to personally apologize for the experience you’ve had. I’ve reviewed your case, and it’s clear that there was a misunderstanding regarding your request.
The previous response you received was based on our standard policy for additional straps with an “add-on price,” and not the special anniversary package where an extra strap should have been included free of charge. This was simply a human error from one of our otherwise kind and skilled new employees, and we deeply apologize for the confusion this has caused.
To correct this, we will of course send you the strap of your choice at no cost. Please just let us know which strap you had originally intended to receive, and we will make sure it is sent to you immediately. Additionally, as a gesture of apology for the misunderstanding, we will also include an extra strap free of charge.
I have sent you this very same message to your e-mail, and to your review on Trustpilot.
We’re all just humans doing our best to provide great service, and we genuinely want to resolve this for you, and hope this solution meets your expectations. Please feel free to reach out to me directly if you have any further questions or concerns.
The watch ok but was surprised to received invoices from FedEx for $72.19. Thought the order included included all the fee. If this is the way your company conduct business than I afraid I won't purchase anymore. Very disappointed
Love it. Clasp works great! Fast to take off and put on my watch whenever I wash my face. The strap and watch don't get wet. I like that the clasp keeps my leather strap looking like new and no buckle mark. I rest my wrists on my desk when at my keyboard most of the work day. I'm really happy the gold clasp hasn't picked up any scratches. My butterfly clasp feels solid, not flimsy.
I cannot rate because I still did receive the order. The order is stuck in Kuwait it is an issue related to Fedex. Fedex office informed us that the issue is with package details, it mentioned pack weight is 25 KG, while its only a watch.
They said this was mentioned from your side, it the pack is stuck now. Fedex informed me they will contact you to update the pack details.
Awesome watch! Battery powered, not automatic. I wanted battery powered. Very stylish. Arrived in Honolulu in about 3-days. Love it!
1982 GMT World Traveler, Steel / Warm Grey & Cool Grey
1960 Racing Chronograph, Steel / Off White & Black
Thanks Toufigh for the 4 stars.
Cumple 100% expectativas.
Precioso
Thank you for your review! We are thrilled to hear that our 1844 Chronograph exceeded your expectations. We strive to provide high-quality and beautiful products for our customers. Thank you for choosing our brand.
